Greeting
Bot name, welcome message and hint bubble per language.
Shown as the bot avatar — paste an image link.
Shown on the pre-connect screen before the user starts chatting.
Bubble shown next to the chat button on page load. Leave empty to use the default.
Quick Colors
The 3 colors most customers need. Changing one updates every matching field.
Chat Theme & Colors
Click a section to edit its colors — the preview highlights it in real time.
Text Size
Scales all text inside the chat widget.
Inside the Chat
— Surfaces visible after the chat window opens. Ordered top-to-bottom by visual flow.On Your Website
— Visible on the host page — before the chat opens.FAQ Cards
Set up quick-reply FAQ cards for visitors — up to 4 cards, each shown live in the preview.
KMS Permissions
Knowledge Management System access. Shares the same account as Aiello TMS Portal.
Bot
嗨！我是 Bot，有什麼我能幫忙的嗎？👋
Sure! Here are some common topics I can help with.
General FAQ
What are your opening hours?
Bot
嗨！我是 Bot，有什麼我能幫忙的嗎？👋
結束對話
確定要結束這次對話嗎？
結束後將無法繼續此對話。
Click button to toggle hint · Reflects accent color & bot icon